1. Digital Products
 

1.1 Delivery Method

• All digital products are delivered instantly upon successful payment.
   

1.2 Access

• Customers will receive a secure Google Drive link via email to download their purchase

• No login or account creation is required to access digital products.
   

1.3 Responsibility

• It is the customer's responsibility to ensure that the email address provided at checkout is accurate and capable of receiving delivery emails. alvirabagwan.com is not liable for delays due to incorrect or inaccessible email addresses.

 

2. Physical Products
 

2.1 Shipping Coverage

• We currently offer domestic shipping within India via trusted courier partners. International shipping will be introduced at a later stage and communicated accordingly.
   

2.2 Dispatch Timeline

• All physical products are processed and dispatched within 3–5 business days from the date of order confirmation, unless otherwise stated on the product page.
   

2.3 Delivery Timeline

• Estimated delivery time is 5–10 business days from the date of dispatch, depending on the delivery location and courier service availability.
   

2.4 Shipping Charges

• Shipping charges (if applicable) will be calculated at checkout and are non-refundable once the order is dispatched.
   

2.5 Tracking

• Customers will receive a tracking ID via email or SMS once the order is shipped. It is the customer’s responsibility to track the shipment and ensure availability at the delivery address.
   

2.6 Non-Delivery & Returns

• If a package is undeliverable due to incorrect address, refusal to accept, or absence at the time of delivery:

• The customer is responsible for re-delivery costs.

• Refunds will not be issued for failed delivery attempts.
   

2.7 Damage or Loss

• If your package arrives damaged or is lost in transit:
  i. Please report it via email within 48 hours of delivery or expected delivery
  ii. Claims beyond this window will not be entertained.

• Verified damage or loss will be resolved at the discretion of alvirabagwan.com, either via replacement or store credit.